How do I change important user details such as my address, email and telephone numbers?

If the system does not allow you to change the details by yourself, please follow these steps:

1. E-mail [e-mail] with supporting documents for the change (if any).
2. Wait for our administrators to verify the documents. Our administrators may ask for additional documents and information to expedite your account update.
3. Once all documents and information have been verified, changes will be implemented.