If you are unable to withdraw your fiat currency from Marketplace, there could be a few reasons:
1. You do not have sufficient balance for withdrawal.
2. Your withdrawal amount is less than the minimum withdrawal limit for fiat (MYR 5).
3. Your withdrawal request was rejected by our administrators. Please refer to:
https://sinegy.zendesk.com/hc/en-us/articles/360012851071-Why-was-my-deposit-withdrawal-rejected-
Alternatively you may always contact our Customer Support for further clarification.